Ok i have a gateway comp 2.60ghz and 120gb hard drive 496 mb of ram and i want to update to sp2 and i go onto the microsoft website and begin the update and then as soon as it prepares the download it skips the installation menu and goes directly to the finish menu and says the following updates could'nt be installed and it says service pack 2 and sometimes when i reistall windows and i get the update icon in the tray in the bottom right hand corner and i double click on it and it disaperas and it dosent open i really need to install sp2 so could any help please??