(Sony Vaio PC, Windows XP Home)
I came home yesterday and started my computer - the BIOS loaded and then froze, so I force-restarted the computer. The BIOS loaded again, and this time followed with the screen "The computer was not properly shut down, choose whether to load into Safe Mode, Last Known Good Config or Normal", I initially tried "Normal", but it froze again. Restarting again, this time I selected Last Known Good, and again it froze on the screen. Finally I tried Safe Mode, after a few seconds of loading, it too froze up after mup.sys. I tried them all multiple times, same problem.
Resigning myself to losing my C: partition (nothing too important), I took out my System Restore CDs that came with the computer and ran it. At 70% done the first CD (There are two Restore CDs, #1 and #2), it gave an "Unknown Error" message box, and told me to restart. I tried again, same thing.
Now when I try to start up (without the CDs), the BIOS are followed by "NTLDR is Missing, press Ctrl-Alt-Del to restart", and if I try to start up with the CD, then I get the 70% error message.
I can't afford to lose my D: partition, but the C: is expendable, any help would be *very* much appreciated as I'm in over my head. The sooner the better, since there is stuff on the D: that I really need to retrieve ASAP (and back-up, now).
Thank you!
PS (Keep in mind, I have no way of reaching the desktop at the moment, so things like "Empty the Temp Folder" make no sense to me unfortunately, unless you can tell me how to do that from the BIOS screen. Also, I've seen the default Microsoft.com pages about NTLDR, they're not very helpful as they seem to deal with reverting back to Win98 or ME, or whatever they assume you were updating from. In my case, it was a system recovery using the Sony CDs...so that's no help)
Much thanks
I came home yesterday and started my computer - the BIOS loaded and then froze, so I force-restarted the computer. The BIOS loaded again, and this time followed with the screen "The computer was not properly shut down, choose whether to load into Safe Mode, Last Known Good Config or Normal", I initially tried "Normal", but it froze again. Restarting again, this time I selected Last Known Good, and again it froze on the screen. Finally I tried Safe Mode, after a few seconds of loading, it too froze up after mup.sys. I tried them all multiple times, same problem.
Resigning myself to losing my C: partition (nothing too important), I took out my System Restore CDs that came with the computer and ran it. At 70% done the first CD (There are two Restore CDs, #1 and #2), it gave an "Unknown Error" message box, and told me to restart. I tried again, same thing.
Now when I try to start up (without the CDs), the BIOS are followed by "NTLDR is Missing, press Ctrl-Alt-Del to restart", and if I try to start up with the CD, then I get the 70% error message.
I can't afford to lose my D: partition, but the C: is expendable, any help would be *very* much appreciated as I'm in over my head. The sooner the better, since there is stuff on the D: that I really need to retrieve ASAP (and back-up, now).
Thank you!
PS (Keep in mind, I have no way of reaching the desktop at the moment, so things like "Empty the Temp Folder" make no sense to me unfortunately, unless you can tell me how to do that from the BIOS screen. Also, I've seen the default Microsoft.com pages about NTLDR, they're not very helpful as they seem to deal with reverting back to Win98 or ME, or whatever they assume you were updating from. In my case, it was a system recovery using the Sony CDs...so that's no help)
Much thanks
