Well I have an HP Deskjet 648C printer that seems to be having software conflicts that my experience has not run across, so I need some help. For the past 3 years I have put up with this printer locking up* before jobs, mid jobs, and many other combos. It seems certain programs work and others have conflicts, i.e. Microsoft Word almost allways prints jobs fine from what I remember, but this Word Perfect program has jobs that cannot be more than 1 page long or it locks up*...
At first I had the printer networked and shared for 2 computers through a switch/Server computer combo and I had the problems (mainly my sisters computer for college papers) and I constantly had to delete jobs/power off the printer and then restart again. Then I moved the printer to sit directly connected to her computer and STILL it has the lockups*. I am thinking drivers, but I am unsure of how to upgrade them on one computer and not through the network for me to be able to print. Any ideas on what it is?
*Lockups for my situation means that the printer would begin its process and stop with an error light blinking either before it started or before it began a second,third,etc. page. The light that will blink when it is out of paper blinks and I cant get the printer to do anything without powering off and then back on with all jobs deleted (or I get code printed out for me).
At first I had the printer networked and shared for 2 computers through a switch/Server computer combo and I had the problems (mainly my sisters computer for college papers) and I constantly had to delete jobs/power off the printer and then restart again. Then I moved the printer to sit directly connected to her computer and STILL it has the lockups*. I am thinking drivers, but I am unsure of how to upgrade them on one computer and not through the network for me to be able to print. Any ideas on what it is?
*Lockups for my situation means that the printer would begin its process and stop with an error light blinking either before it started or before it began a second,third,etc. page. The light that will blink when it is out of paper blinks and I cant get the printer to do anything without powering off and then back on with all jobs deleted (or I get code printed out for me).