AHH! System Restore...

[Silent_Joka]

Ok, I am running WinXP Home SP2. I downloaded an anti-keylogger (Don't remember what it was ) Anyway, I disconnected from the internet, and a few hours later I went to open NetZero Dialer, when I tried it said, "Error code 14 Please restart your computer to fix this problem." Went I restarted my computer it did the same thing. Forgetting to uninstall the anti-keylogger, I did a system restore, it worked, I got my NetZero working, then I noticed I didn't have a program that I had recently downloaded (Windows Media Player 11), so I undid my last restore, not thinking it would do anything. Well, now I can't find the anti-keylogger, and my system restore doesn't work, I have all my restore points, but it still doesn't work, I have had to resort to AOL (blah). Any ideas how to fix this?


P.S. My desktop icons show only half the icons and my shift key stays on after I use it, don't know why either.

 

[talldude123]

Post a HiJackThis log in the proper section of the forum.

I'm thinking their a virus or spyware problem.

 

[Osiris]

Follow these instructions carefully

Download ALL 8 programs and update if needed.

Ad Aware SE Personal Free

Spybot Search and Destroy Free

Windows Defender 2 Beta

HijackThis Free

Ewido

CCleaner

Cleanup!

Follow these steps

Delete the prefetch folder C:\WINDOWS\Prefetch, this folder will come back on next reboot.

Delete all cookies and temporary internet files in the control panel.

Go to Start, run, type msconfig, go to startup, disable everything except your antivirus, Firewall, click apply, dont reboot yet.

Download Msconfig Cleanup below

Msconfig Cleanup Free

Run Msconfig Cleanup after you unchecked the items you were told to uncheck and recheck, click "Select All", then click "Clean up Selected", then click "Quit". Make sure your antivirus and firewall are not checked.

Now run each spyware program 1 by 1. Running all 3 at the same time will slow most systems down.

When each program has finished scanning, remove everything.

Now go to the recycle bin and delete everything that is in it.

When finished with the scans, reboot, and go into Safe Mode and run these scans again, remove everything they find, and then reboot back into Windows in normal mode. You dont need to run Hijackthis! yet.

Then run HiJackthis!

Save the log, copy and paste the log on www.techist.com
Do not attach the log, copy and paste always. This will make things go much faster.

 

[jonny_uk]

great advice warez!

silent_joka id have just installed wmp 11 agian, would have been easier than doing another system restore! but anyway everyone seems to think its a virus or something so i dunno, even if it turns out not to be a virus, doing the above would do your machine good anyway

 

[FlashDude]

Format reinstall,

 

[Mr. Switch]

Yup, sounds like you need to do another reformat billy!

 

[Osiris]

Ok, I am running WinXP Home SP2. I downloaded an anti-keylogger (Don't remember what it was ) Anyway, I disconnected from the internet, and a few hours later I went to open NetZero Dialer, when I tried it said, "Error code 14 Please restart your computer to fix this problem." Went I restarted my computer it did the same thing. Forgetting to uninstall the anti-keylogger, I did a system restore, it worked, I got my NetZero working, then I noticed I didn't have a program that I had recently downloaded (Windows Media Player 11), so I undid my last restore, not thinking it would do anything. Well, now I can't find the anti-keylogger, and my system restore doesn't work, I have all my restore points, but it still doesn't work, I have had to resort to AOL (blah). Any ideas how to fix this?


P.S. My desktop icons show only half the icons and my shift key stays on after I use it, don't know why either.

Did you perfom those steps yet?