i deleted the key like u told me, i rebooted my pc and still it wont work, i went 2 my computer and nothin showed up of my cr drive i put in a dvd and it wont even load it up, i put in a regular cd and it wont load that up, i deleted the right files like u told me,i rebotted like u told me; also 4 sum reason when i go 2 nero express(v.6), at the top of the window it says choose ur recorder and then below that theres a drop down that says Image Recorder[CD_R/RW], so i clik the drop down menu and thats my only option, that has never happened 2 me before where that drop down menu appears