32 days and no mobod

[ingeborgdot]

I had a problem with my mobod and sent it in to gigabyte. They said 3 weeks turn around and it is now day 32 and no mobod. I was wondering if all places are that way or is there another company that will get it back to you faster. They had to replace the nvidia chip and they said they only fix and won't replace. Please lead me to another company that has a better and faster fix. Thanks.

 

[molsen]

have you called them? e-mailed them? be polite and explain you have been waiting much longer than the time you were quoted and that you would appreciate and update.

 

[FghtinIrshNvrDi]

It's true. Try to communicate with them before you just ditch them. I mean, you'll be out 50-90 dollars if you go that route.

Ryan

 

[ingeborgdot]

I have called about 10 times and each time they could not tell me what was going on until I became a little angry. I hated to be that way but they always gave me the run around. Then I got an email and it stated it would be shipped 3 day to make up time. It is still not here.

 

[molsen]

you know you can file a claim against the better business bureau in the state where the product is being worked on.