Ok, here's the problem. Our daughter was on my mom's computer and got a System 32 error, system wont boot up or anything other than this black screen with the error msg. My mother cant find her original discs that came with XP on it....so here's my questions:
1. Can I recover data without blowing the hard drive should I find the original discs? If so...HOW do I go about that?
2. If I cant find the original discs - is there any way to get Microsoft XP without paying for it again and blowing the entire hard drive over?
I called Geek Squad but they want $230.00 to try to fix the SYS 32 error, $230.00 to hook up a zip drive to recover any files they can, AND an additional $253.00 for XP program since my mom cant find her disc, so all total we're talking over $700.00. Doesnt seem right to me but......I dont have the program to recover the files, nor a zip drive - and I cant use MY version of XP from my system to recover hers.....
Or could I?
HELP....
Thanks,
Deb
1. Can I recover data without blowing the hard drive should I find the original discs? If so...HOW do I go about that?
2. If I cant find the original discs - is there any way to get Microsoft XP without paying for it again and blowing the entire hard drive over?
I called Geek Squad but they want $230.00 to try to fix the SYS 32 error, $230.00 to hook up a zip drive to recover any files they can, AND an additional $253.00 for XP program since my mom cant find her disc, so all total we're talking over $700.00. Doesnt seem right to me but......I dont have the program to recover the files, nor a zip drive - and I cant use MY version of XP from my system to recover hers.....
Or could I?
HELP....
Thanks,
Deb