Windows won't finish start up??????

[Kato76]

I'm haveing a bit of a problem, Windows (XP) is only going to the windows page (the one that has the kight rider bar going back and forth but in blue instead of read) then stops/ Freezes.

As far as I know, (this is an office PC I built) nothing has changed on it except for maybe the addition of Ipod software. Last time I saw it (yesterday) everything was peachy keen until I got the call around 9 last night.

Any Ideas??????

thanks for any help:beard:

 

[talldude123]

when the color changes on the xp screen from red to blue, that means that you upgraded from service pack 1 to 2.

So if i understand you correctly, you upgraded windows xp to service pack 2, and it started freezing, and you also have IPOD software on it?

 

[Kato76]

I did't upgrade the software it's been the software I had on since I built it, it's the OEM version that was purchased through Tiger direct when I cbought the components. and Yes I do beleive there is Ipod software on it.

This isn't my computer I built this machine for my wifes office, it's about a year old has the normal office stuff on there. The only thing that I could think of that was new/different to this machine was the Ipod that is used there as well.

 

[ShoobieRat]

What happens when you just leave it alone for a bit?

iTunes and the iPod software require some tasks to be run at startup, and they are slow even on a fast machine. I've had Windows sit for five minutes sometimes just because of that. I would suspect that on a slower machine the wait time would be longer.

Just keep in mind that the idiotic progress bar at startup is a bogus image that rarely means anything.

 

[Emperor]

can you not revert with a System Restore

 

[Kato76]

I'll have to see I'm stopping by this afternoon to look at it .. but from whatI can tell it seems to be hung up ..

I just talk to the ppl at my wifes office, I don't know why but they said that the computer started this morning with the prompt to start in Safe mood, or with last know configuration .. ?

I seem to remember having this problem when I tried to install a USB Card ( PCI) on my old configuration of my PC ..

 

[KSoD]

It could be the iPod software. There was a vonerability found in it recently. If they didnt update to the newer version of the iTunes it could be the machine got a virus. That would explain the issues with the lock up and the boot with safe mode.

 

[Osiris]

my brother had a similar issue with his ipod, when he left it in the pc, sometime it would boot, sometimes not, it even gave him a blue screen at one point

 

[Kato76]

I think it was the Ipod I got a call about a half an hour ago, they said they booted last night after closing and all was well..
weird .. I told them to Update teh Itunes and nortons

thanks for all the help
J-

 

[Osiris]

did u get it fixed or do you still have the problem?