My brother just reformatted his computer, says he doesn't have internet

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rocket1406

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My brother just reformatted his computer, says he doesn't have internet.

It's Windows XP SP2.

What should he try to get his internet back?

I told him to unplug his ethernet cable, restart, and then plug it in and it should automatically detect the connection. But it didn't work.

He said during XP installation he just kept clicking NEXT, so whatever it said for Internet, he picked the DEFAULT SETTINGS.

We have a Cable Modem/Router for 3 PCs setup.

Thanks.

(the internet is not "down")
 
Does he have the drivers for his ethernet adapter installed?
 
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