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My relatives computer won't boot up because it says there is an error in Norton GoBack, specifically GB_GENLOG(175).
I am not sure how to fix this. We were able to get into DOS, but it won't let me execute the program I need to run to remove GoBack and get their computer to boot up.
Please help me figure out a way to bypass this program, uninstall it somehow in DOS, or pretty much anything. This program boots before Windows does, so it is basically disabling the entire system.
Thanks for your help.
I am not sure how to fix this. We were able to get into DOS, but it won't let me execute the program I need to run to remove GoBack and get their computer to boot up.
Please help me figure out a way to bypass this program, uninstall it somehow in DOS, or pretty much anything. This program boots before Windows does, so it is basically disabling the entire system.
Thanks for your help.