Hope someone can help me

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I just restarded my 'puter again. I sorry it's not the welcome screen, it's actually the screen prior to it that says win is starting up. There is no eggtime on the screen just the arrow. how do you start in safemode? Do you want me to do this?
 
it will take about 4 mins i got rid of messenger, so I'm downloading now, then will add you thanks
 
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