Printer Problem

[flgirl]

There is a,,,, print spooled documents first Box that is not checked and Enable advanced printing features Which is checked

 

[brady]

What is the Printer model number ?

 

[flgirl]

Epson LQ_570e

 

[brady]

Do you have the most up to date drivers installed from the epson site ?


Edit : You may want to just call : (562)276-4322 (customer support)

*If they fix it, please please tell me what they had you do*

 

[flgirl]

yes I have updated the drivers and they couldnt help me when I called them last week
Thank you for your help. I will keep trying and if I get it figured out I will post the fix.

 

[brady]

Just a thought : Which system do you have the printer setup to ? Im now wondering if its a windows home issue. Have you tried setting it up on the other machine ?

 

[brady]

Ok I feel silly. This is a "Bidirectional Parallel Port" that you have the printer connected to. It will automatically switch back to enabled b/c thats the way the port is naturally. Im sorry for wasting your time.

 

[flgirl]

Well now I feel silly cuz I forgot to put in the first post that the printer is parallel with a Paralle to usb adapter on it.
All instructions have been followed and I called epson and Belkin on the issue with no success.
I will be leaving hear to head home in a few but will get back online once I get home. In case you think of something else.
I'm sorry I forgot that LITTLE issue

 

[brady]

No No ... I see that you did say that in your first post... I just wasn't thinking... It was my fault. I will continue to search for a resolution.

 

[flgirl]

I guess you are right,,, It was a long crazy day at work today.
I have just run out of ideas of what it could possibly be.