Well, last night (Dec. 26th), the power flickered for a split second. All of the ups's were fine, except the most important (imo) - mine. The battery kicked in, but then it emmited weird noises and my computer just shutdown before I could do so myself. It continued making satanic noises until I shut it off.
A while later, I plugged it back in to test. All seemed fine, so I just left everything. Today, (Dec. 27th), I try to turn on my computer. All is fine until the OS refuses to properly boot. The hdd was corrupt and damaged. I also discovered the mobo was partialy fried. I haven't tested everything yet though.
So, off to APC's website I go trying to get reimbursement for my hardware and data loss. My ups had up to 25,000 dollar protection for life. I talk to live tech support, they were helpful. They gave me a number to reach tech support to explain and file a EPC (Equipment Protection Claim). I find out the process can take up to a month and I would have to ship my pc and ups for unspection.
Upon closer look to their EPP (Equipment Protection Policy), I find out that reimbursement is based on Orion's Blue Book (http://orionbluebook.com). Now, I am thinking crap; I will problably only get 400 dollars for my hardware, none for my data loss. The blue book will not take account for BH-5 ram, a early Venice cpu (high oc's), my data loss, or any other the details. I am screwed.
My specs are as followed:
Amd Athlon 64 3000 Venice core (1.8ghz, 512kb L2?)
Dual 512mb pc3200 sticks of ram; one of which is BH-5
Seagate Sata 80gb hdd 8mb cache
MSI Neo4-f Mobo
Dvd & Cd Burner
__________________________________________
This all was APC's fault a all of the other units, and all electronics without ups's were not harmed. There was no storm; the sky's were crystal clear. I guess I had a faulty ups. I think there is something wrong with the Inverter.
Does anybody have any ideas of what I can do? I appreciate any help.
A while later, I plugged it back in to test. All seemed fine, so I just left everything. Today, (Dec. 27th), I try to turn on my computer. All is fine until the OS refuses to properly boot. The hdd was corrupt and damaged. I also discovered the mobo was partialy fried. I haven't tested everything yet though.
So, off to APC's website I go trying to get reimbursement for my hardware and data loss. My ups had up to 25,000 dollar protection for life. I talk to live tech support, they were helpful. They gave me a number to reach tech support to explain and file a EPC (Equipment Protection Claim). I find out the process can take up to a month and I would have to ship my pc and ups for unspection.
Upon closer look to their EPP (Equipment Protection Policy), I find out that reimbursement is based on Orion's Blue Book (http://orionbluebook.com). Now, I am thinking crap; I will problably only get 400 dollars for my hardware, none for my data loss. The blue book will not take account for BH-5 ram, a early Venice cpu (high oc's), my data loss, or any other the details. I am screwed.
My specs are as followed:
Amd Athlon 64 3000 Venice core (1.8ghz, 512kb L2?)
Dual 512mb pc3200 sticks of ram; one of which is BH-5
Seagate Sata 80gb hdd 8mb cache
MSI Neo4-f Mobo
Dvd & Cd Burner
__________________________________________
This all was APC's fault a all of the other units, and all electronics without ups's were not harmed. There was no storm; the sky's were crystal clear. I guess I had a faulty ups. I think there is something wrong with the Inverter.
Does anybody have any ideas of what I can do? I appreciate any help.
