Hello everyone, this is my first post here, but it looks like a pretty active board so hopefully someone will be able to help me.
I need some help troubleshooting my PC.
I have been offline for almost seven months now and today I got some cable broadband. The first thing I did was download quite a few upgrades for windows. The d/l and install completed and I was told to reboot. On the restart everything went smooth until the desktop is supposed to pop up and blam.... blue screen. I killed the power and tried to boot up again and it made it all the way through to the scandisk and blam... blue screen. I tried booting up in safe mode to no avail. I tried reverting to the last known good setting and had no luck. I tried cancelling scandisk and that didnt work either.
About two weeks ago I purchased a 128Mb graphics card and I thought it may be taxing my 450Mhz P3 so I put the old graphics card in and that didnt help either.
this is what it says across the top of the screen...
STOP: 0x0000001E (0x0000005, 0xEB4608D3, 0x00000000, 0x0000000C) KMODE_EXCEPTION_NOT_HANDLED
Address EB4608DB base at EB460000, Date Stamp 3a2561d2 - L842pr2.sys
This is from the microsoft support page describing the error.
4. If you have a video driver that was not supplied with the operating system, try switching to the standard VGA driver or a driver that is compatible with the operating system.
I looked on the microsoft hardware compatability list and my ATI Radeon 9200 was not there.
Mabey this is a problem with the driver I installed for the video card? I have been using the new video card for a couple weeks now with no problems. Wouldnt the blue screen have popped up when I started using the video card? How do I take the new driver out if I cant get windows to come up?
Can anyone offer any suggestions? Im running Win 2000 Pro. My next option involves a hammer and a blow torch unless someone can help.
I need some help troubleshooting my PC.
I have been offline for almost seven months now and today I got some cable broadband. The first thing I did was download quite a few upgrades for windows. The d/l and install completed and I was told to reboot. On the restart everything went smooth until the desktop is supposed to pop up and blam.... blue screen. I killed the power and tried to boot up again and it made it all the way through to the scandisk and blam... blue screen. I tried booting up in safe mode to no avail. I tried reverting to the last known good setting and had no luck. I tried cancelling scandisk and that didnt work either.
About two weeks ago I purchased a 128Mb graphics card and I thought it may be taxing my 450Mhz P3 so I put the old graphics card in and that didnt help either.
this is what it says across the top of the screen...
STOP: 0x0000001E (0x0000005, 0xEB4608D3, 0x00000000, 0x0000000C) KMODE_EXCEPTION_NOT_HANDLED
Address EB4608DB base at EB460000, Date Stamp 3a2561d2 - L842pr2.sys
This is from the microsoft support page describing the error.
4. If you have a video driver that was not supplied with the operating system, try switching to the standard VGA driver or a driver that is compatible with the operating system.
I looked on the microsoft hardware compatability list and my ATI Radeon 9200 was not there.
Mabey this is a problem with the driver I installed for the video card? I have been using the new video card for a couple weeks now with no problems. Wouldnt the blue screen have popped up when I started using the video card? How do I take the new driver out if I cant get windows to come up?
Can anyone offer any suggestions? Im running Win 2000 Pro. My next option involves a hammer and a blow torch unless someone can help.