acidtripwow
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Dell does make some good laptops but they tend to be big and heavy and can run very hot. I supported them along with other laptops and found that IBM laptops are more reliable but are more expensive. If you do go for a Dell make sure you get a good warranty with it. Dell service can be very good but it just depends on the tech you get on the phone. Most of the time they provide very good support. They will ask you to do some trouble shooting before they send out a tech or a replacement part. All their tech support is out sourced so that can be a nightmare too. I once got a tech who fixed one problem and then ended up breaking the keyboard so they had to order a new keyboard and that meant it took a few extra days to fix. Not cool if you have a customer who is screaming at you to get his/her laptop back.