Windows Media Not Working Help

[sophiec30]

HI, CAN ANYONE HELP ME PLEASE? MY WINDOWS MEDIA HAS NOT BEEN WORKING FOR THE LAST COUPLE OF MONTHS AND I AM UNABLE TO ACCESS ANY VIDEO MEDIA THAT HAS BEEN DOWNLOADED OR EMAILED TO ME.

IT COMES UP WITH A MESSAGE THAT STATES THAT THE CLASS IS NOT REGISTERED AND GIVES AN ERROR CODE OF 80040154. WHEN I GO TO MICROSOFT TO GET MORE INFORMATION ABOUT THE ERROR CODE IT IS NOT LISTED.

AS MY COMPUTER IS NO LONGER UNDER WARRANTY I CANNOT SEEM TO GET ANY HELP.

I WOULD APPRECIATE IT IF SOMEONE WITH SOME COMPUTER KNOWLEDGE CAN OFFER ME SOME ASSISTANCE.

REGARDS

SOPHIE

 

[void]

I'm guessing your talking about Windows Media Player? If so what version is it. From your limit information all I can say is, if you haven't done so already, reinstall WMP.

 

[sophiec30]

HI VOID,

I AM TALKING ABOUT WINDOWS MEDIA PLAYER 9 I HAVE TRIED TO REINSTALL IT A FEW TIMES BUT IT'S STILL GOT THE SAME MESSAGE, ALSO I HAVE TRIED TO REINSTALL THE AVI PLAYER BUT IT STATES THAT IT CANNOT FIND QUARTZ.DLL?

REGARDS

SOPHIE

 

[talldude123]

sophie,

try to download a new media player. Here are a few suggestions:

Winamp (www.winamp.com)
Real Player(www.real.com)
Itunes (www.itunes.com

 

[TheRecluse]

you should have WMP10, it's millions times better than WMP9