I restarted in safe mode ( woo hoo figured out how ) then tried the program, the same thing that happened before happened now. So I'm not sure what that means. And I have my XP disk, I have no idea how to like do whatever you're talking about however... I'm like lost with all this stuff... a friend of mine used to do all my computer stuff for me... and I don't know the motherboard specs other than its an ASUS A8N-SLI.