Whoever said threat to sue them.. thats silly. People do that where i work all the time (CompUSA) and guess what we say "Ok sir/madam, due to corporate policy I am not allowed to communicate with you anymore, if you wish to pursue this matter in court you will need to contact our corporate office and our corporate lawyers will be more than happy to go to court against you, thank you very much. I've had to do that before because i work at the techshop, after i said that i simply walked back to the techshop and you should have seen the persons face, it was the best thing i've ever done to asshole customers... Haha... The person got me to come out again and said "well... well.. i was kidding" and i said "sir, there is nothing funny about a lawsuit, excuse me, i must go now" and walked back in the shop. Sucker. Then he called a manager over, and i told him what the customer said, and the manager said the same thing and walked away.. w00