HP DVD Writer 640c problem

[underworld288]

this drive i just bought it is suppose to read/writ on DVD+RW, DVD+R, DVD-R/RW, and DVD+R DL. Well the problem is when i go to burn on DVD+RW, and DVD+R DL it doesn't reconize the disc.

can someone help me
thank you in advance for your help

 

[Nitestick]

firmware is probably the problem. look through any documentation that came with the burner and see if it mentions an update is necessary for these capabilities

 

[underworld288]

it says that the firmware for the drive is up to date

 

[underworld288]

doese anyone have any help for me any help at all would be greatly appreciated.

oh and a correction on the drive name it is called a HP dvd640

 

[underworld288]

also an update on the problem the drive is now not reading or writing on my DVD+RW/DVD+R DL media i use Memorex DVD's could it just be the media, should i try using different DVD's.

like i said before thanks in advance for your help

 

[Nitestick]

definitely try some other media

 

[underworld288]

update on the problem the drive isn't reading anything
DVD's, DVD+RW, DVD+RW DL

 

[underworld288]

ok, i fixed it, it was the IDE cable it must have been bad or somthing.
thanx for all of your help