SuperAl182
Beta member
- Messages
- 4
Hi,
I have been using iTunes 5 along with my iPod for a while now and last night, I was downloading some music when my PC crashed. When I booted it back up again I had a problem with windows, which I have sorted out now. When I tried to run iTunes, I got a message which said "iTunes has encountered a problem and needs to close". It has done this everytime I try to start the software. I have tried to reinstall the software, but this has no effect. I have also restored my PC to an earlier date, and there is still no effect. I have also tried 2 install a previous version, and this doesnt work either. Any ideas??
I need iTunes as I use it all the time and it is the only program I know of that is fully compatible with iPod. If I dont have iTunes, I wont be able to use my iPod.
Please Help.
Alex
P.s. I have tried to attach the .txt file that the error message had saved on to my PC but it crashes everytime I browse the hard drive. Would reformatting and reinstalling Windows XP resolve this?
P.s.s. I am running Windows XP Service pack 2
I have been using iTunes 5 along with my iPod for a while now and last night, I was downloading some music when my PC crashed. When I booted it back up again I had a problem with windows, which I have sorted out now. When I tried to run iTunes, I got a message which said "iTunes has encountered a problem and needs to close". It has done this everytime I try to start the software. I have tried to reinstall the software, but this has no effect. I have also restored my PC to an earlier date, and there is still no effect. I have also tried 2 install a previous version, and this doesnt work either. Any ideas??
I need iTunes as I use it all the time and it is the only program I know of that is fully compatible with iPod. If I dont have iTunes, I wont be able to use my iPod.
Please Help.
Alex
P.s. I have tried to attach the .txt file that the error message had saved on to my PC but it crashes everytime I browse the hard drive. Would reformatting and reinstalling Windows XP resolve this?
P.s.s. I am running Windows XP Service pack 2