********from the ms kB -
This article was previously published under Q290947
For a Microsoft Word 97 version of this article, see 93650.
For a Microsoft Word 2000 version of this article, see 211625.
SYMPTOMS
When you view a Microsoft Word document, one or more of the following behaviors may occur:
Menus and toolbars disappear.
The screen appears blank, and the desktop is not visible.
A small toolbar, consisting of one button, is visible.
When you press the ESC key, Repeat Value:8 is displayed on the Word status bar.
CAUSE
This behavior occurs if you are in full-screen view. Users who are accustomed to WordPerfect frequently work in this view. This view is useful if you want to see as much of the document as possible while you are working in it. If you do not see any portion of your document, you may be in full screen view with no document open.
RESOLUTION
To return to your normal screen, use one of the following methods.
Method 1: Press ESC
If you are not using WordPerfect keys or WordPerfect Help, press the ESC key.
NOTE: If you see Repeat Value:8 at the bottom of your screen when you press the ESC key, you have WordPerfect navigation keys turned on. To turn off WordPerfect navigation keys or WordPerfect Help, follow these steps:
Press ALT+H to display the Help menu.
Click the WordPerfect Help command.
In the Help for WordPerfect Users dialog box, click Options.
Click to clear the Help for WordPerfect Users and Navigation Keys for WordPerfect Users check boxes, click OK, and then click Close.
You can now quit full-screen mode by pressing ESC.
Method 2: Turn Off Full Screen Mode
If a document is open, do either of the following:
Press ALT+V to bring up the View menu, and then press the U key to turn off full-screen view.
-or-
If the Full Screen toolbar is visible, click Close Full Screen.
If a document is not open, follow these steps:
Press CTRL+N to start a new document.
Press ALT+V to activate the View menu, and then press U to turn off full-screen view.
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however, there was another fix... if these dont work fo you, let me know and ill look for the others.s.s.