Lite-on DVD ROM SOHD-167T problem,pls help

[nanako]

I`m newbie to these things.pls don flame me.
I just bought a liteon dvd rom sohd-167t.the problem is it can`t read any DVD 9 movies.I had tried 3 differents dvd 9 movie but still the same.But it can play the single layer dvd movie.i had check with the neroinfo tool.it said can support dvd dual layer even the one who`s sellin me this dvd rom had tried at his own city,can play the dvd 9 without any problem,he said.any ideas wad`s goin on??

It said windows cannot read from this disk.the disk might be corrupted,or it couldbe using a format tat is not compatible with windows.why??

pls help me.thank you.

 

[Nitestick]

:| i don't know. i would try a couple more discs to be sure but other than that try looking for updated firmware for the drive. the drive could be a dud. its ok man everyone has to start as a noob and this site is pretty good with not flaming people

 

[nanako]

i had just updated the firmware to the newest one yet still same problem.it could read vcd,cd dvd but it just wont read dvd duallayer.guys...izzit my drive can`t support the dvd 9??

 

[Nitestick]

if it claims it can do it and it can't.....take it back