Virus on computer - Need help please

[PC_Beetlejuice]

Hello everyone

My computer recently got a virus called keffe.wm32 something like that and my computer loads up but when i double click a program nothing loads and the computer slows down.

Any idea wot the best thing to do is?

I can't get on the internet or nothing so should I re-install windows XP?

If so is there a way to do it in which i won't lose all my downloaded files?

Thanks

 

[A_Zip1]

yeah i dunno... i think u might have named the virus wrong... i havent found anything on it, but yeah if u get the name of the virus, type it in on a search engine and look for a virus removal tool, then put that program onto a floppy disk, take it to your computer and run it, that should do the trick.

 

[computer12620]

A-Zip1 ur god do what he says but uh i would however reinstall windows to be sure

 

[ADZ]

run an online virus scan @ http://www.antivirus.com (if u can load it) it picks up stuff Norton / Mcaffee doesnt.

 

[A_Zip1]

hey yeah.... he said couldnt connect to the net... so that probly wouldnt be an option for him

 

[johnc753]

http://housecall.trendmicro.com/housecall/start_corp.asp

go to that website and it will scan ur computer for free! hope that delete da virus

 

[sPlAtOiD]

Dont you have a virus scanner.And wont it delete it if you do.

 

[ryan_gene]

go to symantec.com for tools if ur antivirus software can't clean the virus. maybe it works

 

[ADZ]

lol....read very first post...i mis read part of it

 

[mikesgroovin]

Is anyone reading the first post? LOL.
He cannot get on the net......

Ok, in this situation, I have a computer on my network that I designate "the bitch" computer....cause....I don't care about it or what happens to it. I just runs 2000 Pro with Norton 2003 and a lot of other ad scanning software. If I'm working on a computer that is in your situation, I'll remove the drive and then throw it into "the bitch" computer as a slave drive. I'll disconnect it from the network and run all of my tests like ad scanning, virus scanning....etc. If you have access to another PC, I would consider throwing this drive in as a slave drive. Just be careful as you don't want to infect this other computer. Hope this helps...

-Mike