ERROR message,when trying to initializa defrager

[acuariano]

this morning everything was ok
i downloade the latest update for diskeeper and when trying to install i got the error message: I HAVE WINXP/SP2
"ERROR 1402 could not open key. unknown drfg....CLSid
then i try to open the program from desktop and
this is the error message when i try to open/initializa diskeeper 9
MMC can not open the file C:\Programfiles\ExecutiveSoftware\Diskeeper\Diskee per.msc.
this may be because the file does not exist,is not an MMc console,or was created by a later version of MMC.this may also be because you do not have sufficient access rights to the file

any help please would be appreciated
thanks

 

[KSoD]

Are you on the administrator account? If not maybe the admin removed the program. If so try to uninstall and reinstall the software.

 

[acuariano]

i'm the admin..also i tried to uninstall bit i did not find it listed in add/remove section
any other ideas

 

[acuariano]

ok support e-mail me a new full version,,everything is ok now...thanks