benzimm86 said:well you see, the person that ownes the computer, just like the computer, is old. Old people done like to get use to something new. They are use to IE. As far as reinstalling windows, it just might come down to that if nothing else works.
That's why...you can't flog ff on everyone. I love it I use it exclusivley, my wife refused so I let her use IE. Not everyone wants to change, if the owner can't fix it themselves I am sure the won't want to try a new browser. Only people that are tech savy are usually willing to try it and use it, with a few exceptions here and there.