I stand corrected about Alienwares not having Celerons. But I can honestly say I've never had a customer call me and say they want me to go head to head with Alienware and they wanted a Celeron.
Anyways, here is another fun email to add to the mix?
"Rob,
You filed a claim to paypal! As our policy with claims, once you have filed a claim, its like filing a lawsuite, we will no longer will be able to contact or talk with you. We will now talk with paypal, and fax invoices/documents. Once Paypal sees the ad that clearly states in compliance with ebay, no refunds/exchange only.
Paypal will not honor your claim! We will fax invoices to the parts, and as soon as they see that the ad says NO REFUNDS/ EXCHANGE ONLY, your claim will be denied. I wish you had just talked with us rather than taking it that far. As our policy, if a claim is filed, we handle the claim now with paypal, and will provide needed documents. I'm sorry you did that Rob, but the Claim will not be honored, and the system will be returned (with correct parts). I really wish you this could have been more civil. Whoever said something to you must have got to you. People, companies, and even you make mistakes, and thats what makes us labled humans. We were so willing to work with you, and get it right???? I guess this is how the reputation of good sellers gets ruined on ebay. Very sorry for the mistake Rob, Policy is Policy. I will also be contacting our Companies Lawyer who will now contact you. Again as part of policy, when a claim is filed, our lawyers now have to get involved, and we will no longer communicate with anyone except ebay and paypal on this issue. Thanks Rob"