Man, at first it sounded as if connie wanted to work everything out, but the more I look at this, the more I get mad about this whole thing on the inside.
You said it was NEW (and you even used the big bold letters) and now you admit that you got the case somewhere else and assembled everything? It says right there "BRAND NEW ALIENWARE" and on the very next line it says "NEW and has not been used." However, none of this even compares to your biggest mistake. You know what your biggest mistake is connie? I'll tell you. Your biggest mistake is coming to tech forums and admitting he didn't get what he paid for, then admitting that it is a knock-off case that you bought somewhere else, and also admitting that your ad was misleading by saying it was NEW (because you got the case somewhere else) and saying that it is not ALIENWARE after all. Do you know why this was your biggest mistake? I'll tell you why there too. Because now, if Raze wants to go to court over this, which at this point I would be VERY tempted to do, HE HAS ALL OF THIS IN WRITING. It is basically a confession that you made here. Not to mention whatever you said in the emails. If I were you, I'd give him back his money, and a little something extra, and be glad he isn't taking you to court to soo for the price of the computer, and all of the headache on top of it for not refunding him for what he wanted. He could probably soo under the title of "pain and suffering" for taking up his time and creating way more stress than there was necessary. You may end up losing more than the price of that computer.
You said it was NEW (and you even used the big bold letters) and now you admit that you got the case somewhere else and assembled everything? It says right there "BRAND NEW ALIENWARE" and on the very next line it says "NEW and has not been used." However, none of this even compares to your biggest mistake. You know what your biggest mistake is connie? I'll tell you. Your biggest mistake is coming to tech forums and admitting he didn't get what he paid for, then admitting that it is a knock-off case that you bought somewhere else, and also admitting that your ad was misleading by saying it was NEW (because you got the case somewhere else) and saying that it is not ALIENWARE after all. Do you know why this was your biggest mistake? I'll tell you why there too. Because now, if Raze wants to go to court over this, which at this point I would be VERY tempted to do, HE HAS ALL OF THIS IN WRITING. It is basically a confession that you made here. Not to mention whatever you said in the emails. If I were you, I'd give him back his money, and a little something extra, and be glad he isn't taking you to court to soo for the price of the computer, and all of the headache on top of it for not refunding him for what he wanted. He could probably soo under the title of "pain and suffering" for taking up his time and creating way more stress than there was necessary. You may end up losing more than the price of that computer.