Hello,
I've been having this problem for the past 2 weeks. Whenever I try to shutdown or reset my computer (which is using Windows XP) it freezes at the log out screen with the message: "Preparing to Shutdown" followed by my mouse and keyboard not working.
Could someone help me or tell me what's causing this?
I've been having this problem for the past 2 weeks. Whenever I try to shutdown or reset my computer (which is using Windows XP) it freezes at the log out screen with the message: "Preparing to Shutdown" followed by my mouse and keyboard not working.
Could someone help me or tell me what's causing this?