how to get back to factory settings

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sassypooh36

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I purchased a used computer and it still has former user's account on it and I can not set up my own account. I am having to use the guest account. How do I delete the former user account without his or her password.
 
no i mean do you own a copy of windows or can you borrow one

copy of windows=windows cd
 
No. Illegal as it is, it is nearly impossible to find a non-register version.
If on the side of the computer case, there is a Windows sticker with a number on it, there is hope for you yet. With that number you can ring Microsoft and get a CD. This only occurs when the computer was sold with windows pre-installed, or OEM.

If there is no sticker, I suggest you contact the person you brought, they SHOULD have a copy of the disk, if not. Demand them they get you one, or unlock the user account.
 
Does it have a sticker, I will guarntee you that you dont want the garbage that they have on it
 
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