Printer wont grab paper

[chesman]

My uncle has a HP photosmart 7150 color inkjet printer, and well it goes to print the head moves and it does everything normally except that it does not grab the paper and haul it through.


Any ideas guys on what is wrong? so that i dont have to bring it back and see what they say there

thanks
Ches
Have a great day

 

[Apokalipse]

maybe check the actual paper tray

 

[chesman]

i fixed it, i took out the try where u load the paper in and found that there was a small doo-hicky knocked out of place, and well wont go bakc in, so everytime i haul open the small pape slot, it pops out, well i guess it didnt grab it because it was half on legal and small document sizes.

But i fixed it

thanks guys

 

[tech4hire]

We need to start a class action suit against HP for those faulty doo-hickys. but seriously you most likely have a one year or 90 day warranty. If it is covered still call hp they may send you a new one or a new tray.