I screwed up? Help.

[ingeborgdot]

I needed to update my firmware to my dvd rw because of issues that were said to be causing problems with my computer. There was a firmware for a benq 1620 which is what my model was so I thought. I installed and now it screwed everthing up. My computer won't restart but just keeps cycling even in safe mode. I got into the bios and disabled the dvd rw. I now find out it is a benq 1620 pro which wasn't listed. What can I do??????

 

[Tinyman]

I may be wrong here,but you might have killed your drive.According to all the literature I've seen...the 1620 and the 1620 pro are practically identical.No Pro updates for firmware were available.Quite a few firmware updates can kill your drive even if it's the right one.I hope that I'm misinformed,but I wanted to be the one to state the "Worst case scenario".I don't know of any way to rollback firmware updates except possibly through a DOS application that I'm not sure I really trust.But,now that the worst has been stated.....at least you are prepared.Good luck!

 

[Panther5060]

that hurts man

 

[ingeborgdot]

I contacted benq and they sent me a new firmware update. They said the one on the site was OLD. Real old. He didn't know why it was there? Anyway it is up and going again.