Sometimes when I first bootup my comuter it will appear locked-up. I press the CTL-ALT-DEL key combo one time to see what's happening and without fail it reports "ccApp (Not Resonding)." I have to hit the reset button to get anything to happen. When the power button is pushed nothing happens. If I press CTL-ALT-DEL key combo more than once all I get is a blank screen but nothing else happens. I know ccApp is part of Norton's but not too sure if I can unload it through MSINFO32.EXE or not. I have tried to update Nortons several times but nothing ever changes. IT MIGHT BE NOTED THIS DOESN'T HAPPEN EVERY TIME BUT ABOUT 1/3 TO 1/2 OF THE TIME.