Uninstallable Exe

[Troutman]

Hi, I'm stuck with an anoying program? NU.exe which I cannot uninstall claims to be linked to another program or user. So where did I get it, well I'm 99.9% sure it was at Norwich Unoin web site getting a quote for car insurance. Pop-up window appeared with the quote details and two buttons one to print one to save. Tried to print and nothing happened. So thought I would save the web page so went to "File" save web page as and saved it but it saved as NU.exe (Norwich Union) . Didn't think too much about it until I tried to delete it it refuses to go. Looking at properties, program, advanced gives "%SystemRoot%\SYSTEM32\AUTOEXEC.NT
Any advice on how to delete it, tried to move it and delete and finished up with it on my other hard drive as well D'oh.

 

[Osiris]

try going to msconfig and desable all startup items except your antivirus, reboot, then try to delete it..

 

[Troutman]

used msconfig to disable all but my avg free antivirus and zone alarm, but still refuses to be deleted!

 

[Osiris]

Can you rename it? If so, rename it to anything, try to delete it, if it stil wont delete, reboot then try...run your spyware programs as well.

 

[Troutman]

well now getting to where I left off in frustration, have tried renaming, no go. Run all my spyware software does not pick it up, avg ignores it, nothing in add remove hardware to delete. I think it is asociated with explorer or firefox which I was using when it arrived.

 

[Osiris]

Can you give me the link so I can download it?

 

[DJ-CHRIS]

Yeah that's a backdoor

Boot into safe mode (f6 or f8) and delete it from their if possible

 

[Troutman]

First been into safe mode no can delete, been looking at other posts and have been reminded that when I saved the web page it opened a error report that I was trying to run 16 bit software with the options (I think) ignore or close I went for close.

Norwich Unoin page where I started below

http://www.norwichunion.com/car-insurance/index.htm

then have to agree and carry on with description of vehicle etc then click for quote it was once I had the quote that I tried to save but screwed up!

 

[Osiris]

You tried to save the page that pops up?

Ok, I hit quote and another windows poped up..is that what you did?

 

[Osiris]

I saved the webpage, when I tried to open it, it wouldn't load all the way, so I tried to close it and it would. I went to taskmanager, delete the process and it was fine, then I delete the folder and page that I saved, and it deleted.