DragoonKongol
Baseband Member
- Messages
- 76
Please Help I Got No Were Else To Ask
My grandma has a dell and when u get on it a blue screen pops up and say the computer has shut itself down. now i talked to dell and they told me to boot up in safe mode and go to run and type msconfig then go to startup and disable all then ok then restart and i have done it numerous times and it keeps happening when i shut it down. someone told me to format the computer and reinstall everything but when i try it says CANNOT LOCK. VOLUME IS ALREADY IN USE. please can someone tell me what to do.
My grandma has a dell and when u get on it a blue screen pops up and say the computer has shut itself down. now i talked to dell and they told me to boot up in safe mode and go to run and type msconfig then go to startup and disable all then ok then restart and i have done it numerous times and it keeps happening when i shut it down. someone told me to format the computer and reinstall everything but when i try it says CANNOT LOCK. VOLUME IS ALREADY IN USE. please can someone tell me what to do.