A friend's computer has had some major internet explorer errors. He has a three month old E-Machine.
There are errors whenever the following are opened:
+ My Computer
+ Internet Explorer
+ Windows Explorer
+ Start Menu
When IE is started the following message appears: "Internet Explorer has encountered a problem and needs to close. We are sorry for the inconvenience." Then it says information may be lost, then an option to send my information to Microsoft.
Heres the IE information given during the error:
AppName: iexplore.exe
AppVer: 6.0.2800.1106
ModName: helper101.dll
ModVer: 0.0.0.0
Offset: 000710f1
I have tried to restore the computer to an earlier date, but each time the restore comes up incomplete.
Any suggestions on what I should do?
There are errors whenever the following are opened:
+ My Computer
+ Internet Explorer
+ Windows Explorer
+ Start Menu
When IE is started the following message appears: "Internet Explorer has encountered a problem and needs to close. We are sorry for the inconvenience." Then it says information may be lost, then an option to send my information to Microsoft.
Heres the IE information given during the error:
AppName: iexplore.exe
AppVer: 6.0.2800.1106
ModName: helper101.dll
ModVer: 0.0.0.0
Offset: 000710f1
I have tried to restore the computer to an earlier date, but each time the restore comes up incomplete.
Any suggestions on what I should do?