DVD Reader And Writer do not work

[Coyne]

Hello, I have just installed windows XP Professional(upgrade) and he doesn't recognise the DVD reader or the dvd writer.
Both are on the same IDE cable.
I tried putting the cable in the other IDE slot but it didn't work either.
Can somebody help me ???

 

[gaara]

Have you installed the correct drivers?

 

[EricB]

you need to give more details. what the name of the writer? what software are you using? do you have it set as master or slave?

 

[Coyne]

Well , There were no drivers in the package. But I allready had them installed under windows XP home edition, but I had to upgrade.
They worked great under the home edition.

Reader: MSI DVD 16/48 Black
Writer: NEC DVD Writer ND-3500 Black DVD-R/+R 16x Dual Layer Bulk

And they were both installed properly. because as i said allready, they worked fine under XP home, untill i upgraded

 

[EricB]

unistall the ide drivers and reboot. see if that works

 

[MikroChip3]

the ide controller is linked to the south bridge. have you installed the latest drivers for the south bridge?

 

[m3incorp]

Have you ruled out the cable being bad? If they were being seen under XP Home, XP Pro should see them also. Did you do a clean install of XP Pro or did you install over XP Home. The XP Pro disc can be used for a clean install. A question....why did you upgrade to Win XP Pro?

 

[MikroChip3]

its possible that the installation wrote over the previous south bridge drivers.