Help to delete file from Recycle Bin

[Yorks Traveller]

Greetings:

Computer running Windows XP (home edition).

We have a folder sitting in the Norton protected recycle bin (turned off Norton protection) that will not delete. This file came from the Temporary Internet Files folder and was moved there by Trend Micro Housecall as it was thought to contain a virus. (Norton had previously identified 235003.exe as being present but could not delete).

When trying to delete this folder (which contains three files) we get the error message "Cannot delete search[1]: cannot find specified file".

Have tried to delete in safe mode but get same error message.

Having searched for solutions have also tried to delete the entire Recycle Bin (assuming it would automatically be recreated on startup) using DOS commands (found on other helpsite):

cd\
attrib -s -h recycler
del recycler

but these have had no effect.

Any help (from a rather computer illiterate!) much appreciated.

Thanks.

 

[TheMajor]

Did u try putting something else in ur bin, like a txt file, and then empty it?

 

[Yorks Traveller]

Hi The Major:

Yes, have tried this. Can remove all other files except the folder that is causing the problems.

YT

 

[TheMajor]

Try booting with your XP disc, enter recovery console from the menu's. delete from there. I don't know the exact commands.

 

[Yorks Traveller]

Unfortunately we don't have an XP disc for the computer - the computer (now three years old) came with everyting pre-installed.

YT.