hmmm, yea, mobo touching case= bad, if ram is broke then i dont think your comp can really function at all, i could be wrong tho, i really cant think of anything to test mobo, if its off of newegg, send it back for a new one, if not ask around here, and as last resort go to best buy and plead for help... lol try to stay away from last option tho, they'll put your wallet on a diet just like intel will