LindskogLindskog
Beta member
- Messages
- 3
- Location
- Sweden
Hi!
I have recently began having problems with the USB hubs on my computer and have tried several different methods that should have fixed the issue. Unfortunately, none of them have worked.
Problem: Whenever I plug my Kingston DTSE9 16GB USB drive into the front USB 2.0 panel of my computer chassi (NZXT Phantom High Tower) I get the message "USB could not be recognized" followed by "device driver could not be installed." When I try connecting my phone (HTC One) in the same USB I do not get the error message, however my phone is not recognized by the computer as connected. The phone does however start to charge which means it is getting power from the computer. Furthermore, when I open the device manager and check under the serial bus drivers I see that 2 "unknown device" are listed, most likely one for each front USB. It seems the two front panel USB are not functioning as they should.
The USB hubs have worked previously and I have not made any big changes to the computer as far as I know. I really want the two front USB panels to work as they are a lot more accessible than the back ones.
What I've tried so far: I have opened the device manager and uninstalled the unknown devices followed by restarting the computer. I have also unplugged all USB devices from the computer followed by removing the power cord from the computer and restarting. I have used the "check for hardware" as well as "update driver," for the unknown devices however it tells me they are up to date. Furthermore, I've tried running the system scan in the command prompt to see if there were any issues in system32, there were none.
I would really appreciate any help you could provide to help me with this problem! =)
Computer specifications:
*Chassi: NZXT Phantom High Tower
*Motherboard: P8Z68-V PRO (Bios version 0501)
*Processor: Intel Core i5-2500K 3.3GHz
*Graphics Card: Gigabyte GeForce GTX 570
*Power Supply: Corsair (PSU) 750W HX
I have recently began having problems with the USB hubs on my computer and have tried several different methods that should have fixed the issue. Unfortunately, none of them have worked.
Problem: Whenever I plug my Kingston DTSE9 16GB USB drive into the front USB 2.0 panel of my computer chassi (NZXT Phantom High Tower) I get the message "USB could not be recognized" followed by "device driver could not be installed." When I try connecting my phone (HTC One) in the same USB I do not get the error message, however my phone is not recognized by the computer as connected. The phone does however start to charge which means it is getting power from the computer. Furthermore, when I open the device manager and check under the serial bus drivers I see that 2 "unknown device" are listed, most likely one for each front USB. It seems the two front panel USB are not functioning as they should.
The USB hubs have worked previously and I have not made any big changes to the computer as far as I know. I really want the two front USB panels to work as they are a lot more accessible than the back ones.
What I've tried so far: I have opened the device manager and uninstalled the unknown devices followed by restarting the computer. I have also unplugged all USB devices from the computer followed by removing the power cord from the computer and restarting. I have used the "check for hardware" as well as "update driver," for the unknown devices however it tells me they are up to date. Furthermore, I've tried running the system scan in the command prompt to see if there were any issues in system32, there were none.
I would really appreciate any help you could provide to help me with this problem! =)
Computer specifications:
*Chassi: NZXT Phantom High Tower
*Motherboard: P8Z68-V PRO (Bios version 0501)
*Processor: Intel Core i5-2500K 3.3GHz
*Graphics Card: Gigabyte GeForce GTX 570
*Power Supply: Corsair (PSU) 750W HX
. Waiting to hear back from OP for results.
