I just received this from support.
Thank you for contacting Acer America. I heard from the service engineering team and they state the Ivy and Sandy Bridge boards have separate BIOS updates and they are not interchangeable (as the hardware is slightly different between models).
-P02 is the version for Sandy Bridge mainboards.
-P03 is the version for Ivy Bridge mainboards
Your machine shipped with P02-A2 which is the latest BIOS available for that model. Unfortunately for your motherboard we do not offer a BIOS update to support the processor you have. I hope this clarifies.
Thanks for your help, but I will need a new board.
Thank you for contacting Acer America. I heard from the service engineering team and they state the Ivy and Sandy Bridge boards have separate BIOS updates and they are not interchangeable (as the hardware is slightly different between models).
-P02 is the version for Sandy Bridge mainboards.
-P03 is the version for Ivy Bridge mainboards
Your machine shipped with P02-A2 which is the latest BIOS available for that model. Unfortunately for your motherboard we do not offer a BIOS update to support the processor you have. I hope this clarifies.
Thanks for your help, but I will need a new board.