Laptop - Blue screen

[gtrizy]

So I was watching a stream online, it kept freezing and I lost it and slapped my laptop with my palm on the touch pad, my laptop was fine but slowed down but I just thought it was the internet so I just left the room while leaving it on, came back and it was just a black screen.

After rebooting the laptop it gave me the usual start in safe mode or normal but neither work. Normal mode I get the blue screen of death and repair/safe mode I get the windows user profile login back ground with a mouse I can move but nothing to click on.

Any idea what might be wrong? Could have broken hardware when slapped it I guess but what exactly since its loading up some what.


Thanks in advance,

Trizy.

 

[wilson210]

More than likely the needles on the HDD platter have come in to contact after hitting the laptop when in use , Which may have caused the both to scratch, if this is the problem the HDD needs to be replaced. a simple check is to take out the HDD and give it a shake. If you hear a ratlling noise this is the problem, Good luck

 

[gtrizy]

Cheers for the reply. I'll drop it in to be fixed in a computer store and say what you said and emply it might be the problem. Until then has anyone else a guess?

 

[gtrizy]

Just put my a new hardrive in the laptop and she's working perfectly, you were right @wilson210.

Thank you.