hi guys
So, long story short, I have a friend who practically beat his hard drive to failing in his laptop. The laptop reminds me that the harddrive is failing every time i turn on the laptop. After doing a a factory restore as instructed by the customer support team, i do have the laptop working better then it was but the harddrive is still giving failure warnings. I have went out and got a new harddrive for the computer. I was told by support that i could copy the windows file on to a disk so i can put it on the new harddrive without buying a new copy of windows since i have my key already. however, we did not discuss how because the recovery process takes hours. and all though "Jessica" was trying to be friendly and patient, you could hear the frustration in her voice when i had a hard time understanding her accent. so if any of you know how or what files to copy over to put my windows copy on a disk, and how big of a disk i need, I would greatly appreciate the help.
Thanks
So, long story short, I have a friend who practically beat his hard drive to failing in his laptop. The laptop reminds me that the harddrive is failing every time i turn on the laptop. After doing a a factory restore as instructed by the customer support team, i do have the laptop working better then it was but the harddrive is still giving failure warnings. I have went out and got a new harddrive for the computer. I was told by support that i could copy the windows file on to a disk so i can put it on the new harddrive without buying a new copy of windows since i have my key already. however, we did not discuss how because the recovery process takes hours. and all though "Jessica" was trying to be friendly and patient, you could hear the frustration in her voice when i had a hard time understanding her accent. so if any of you know how or what files to copy over to put my windows copy on a disk, and how big of a disk i need, I would greatly appreciate the help.
Thanks