KpCollins
Baseband Member
- Messages
- 61
Ok, Ive been having problems with my Internet, Its mostly fine but it cuts out for about 30 seconds at extremely random intervals, What I mean is that it could be fine all day then cut out once or even 5 times in the space of an hour, Or the following day it could be perfectly fine.
After everything ive tried ive come to the conclusion that it must be a problem with my router, Here is a list of the things ive tried and Sky + BT have tried to sort the problem.
Internet Speeds was Downgraded to a slower speed, The problem still happened so it was put back up.
Microfilters have been changed ( There is only 1 socket in the house )
New network card in pc
Different Modem cable + Ethernet Cable, Even tried wireless.
Re-installed windows.
A Bt Engineer has been out and found a fault with my Line, This was rectified and he confirmed the fault was gone.
Sky have changed a few setting on the line to optimize stability ( I just think they wanted to sound like they knew what they where doing )
Disabled Wireless on my modem. Re-enabled it again after the problem still happened.
Upgraded firmware on my router.
Had the Microfilter connected directly to the BT test socket under the faceplate.
Now ive had this router for about 2 years and one thing ive noticed is that when the connection goes the lights on the router indicate everything is ok.
The connection also goes for all devices connected to the router both wired and wireless regardless of the wired port they use on the router.
Before I call sky and threaten to leave so they send me a new router ^_^ is there anything else you can think of that ive not tried.
Thank to anyone who helps.
After everything ive tried ive come to the conclusion that it must be a problem with my router, Here is a list of the things ive tried and Sky + BT have tried to sort the problem.
Internet Speeds was Downgraded to a slower speed, The problem still happened so it was put back up.
Microfilters have been changed ( There is only 1 socket in the house )
New network card in pc
Different Modem cable + Ethernet Cable, Even tried wireless.
Re-installed windows.
A Bt Engineer has been out and found a fault with my Line, This was rectified and he confirmed the fault was gone.
Sky have changed a few setting on the line to optimize stability ( I just think they wanted to sound like they knew what they where doing )
Disabled Wireless on my modem. Re-enabled it again after the problem still happened.
Upgraded firmware on my router.
Had the Microfilter connected directly to the BT test socket under the faceplate.
Now ive had this router for about 2 years and one thing ive noticed is that when the connection goes the lights on the router indicate everything is ok.
The connection also goes for all devices connected to the router both wired and wireless regardless of the wired port they use on the router.
Before I call sky and threaten to leave so they send me a new router ^_^ is there anything else you can think of that ive not tried.
Thank to anyone who helps.