Factory Settings, what the hell...

[-RockMan-]

Yeah, this is true. However if it were an ASUS computer in any way at all, it would say ASUS clearly on the case. I doubt he would have said I have no idea who the computer was made by if it were right in front of him.

All three of us never mentioned anything about a laptop.
Thats why I gave him my advice for trying a different key to try on the motherboard which usually gets it many types of asus motherboards.

Its just in his best interest to speak with asus and see what they recommend.
If he goes through pc specialist, I gurantee you they will charge him to reinstall the os if the partition is indeed gone and to setup everything if he wants it.

 

[ugoboom]

Restart your laptop and hit f4 or f9 during post and it should start up and prompt you to restore your os to manufacturer condition.
However though if your hdd has gotten corrupt it will give you a error and you'll have no choice but to call asus for a restore disk.
ASUSTeK Computer Inc. -Support-

See above ^ You did say laptop and so did the next guy. I guess this is how people get confused. Anyway.... I suppose calling Asus won't hurt but in my opinion is a waste of time, since I believe they aren't going to help with a system they didn't build. They do not include windows disks with their motherboards. Also, I have dealt with ASUS numerable times and in fact they claim they do not keep a record at all concerning peoples windows keys on the systems that they DO build. You can get a disk from them but if you can't read your own key on the sticker they can't help you with that.

 

[ugoboom]

The only luck he could have concerning ASUS is if "PC Specialist" is actually an OEM company such as some major brands that ASUS even designs custom boards for... in that case most likely the bios will have an OEM SLP in it and activation of windows won't be a problem if done correctly.

 

[MindoverMaster]

Ugoboom, please don't double post. If you have something to add, use the edit button.

 

[ugoboom]

ok

 

[C0RR0SIVE]

I said laptop by mistake, I meant desktop, otherwise I wouldn't have posted. xD

 

[ugoboom]

Yeah I did notice that about yours, the post didn't make any sense unless you were trying to correct him lol