My dell inspiron 1318 won't connect to the router so I can't get internet. I have tried it both wireless and with the ETHERNET (noticed my stupid mistake in the title once I'd posted and it's the only thing I can't edit!!) cable but no luck. I read a previous thread (now closed) where a member called agilchrist suggested doing this -
Device manager:
Hold the Windows key and press R, then type devmgmt.msc
Please respond to all the following steps. 1. Under Network adapters, please tell me all the devices listed. 2. Are there any devices under Network adapters that have a red x displayed? 3. Also, are there any devices anywhere in the Device Manager display with yellow ? or ! displayed? 4. should be enabled and working properly.
I have done this and was wondering if there was anyone out there who would be abloe to look at the results and maybe offer some help?
The results were as follows...
1) bluetooth device (personal area network)
Bluetooth device (RFCOMM) protocol TDI)
broadcom 590x10/100 ethernet
dell wireless 1395 WLAN minicard
2) no red x's displayed
3) under other devices there are six 'bluetooth peripheral device' all with a yellow triangle and and !
I have tried to do a system restore except my leptop says I don't have any restore points so basically I don't have a clue what to do.
Any help would be very much appreciated!
Device manager:
Hold the Windows key and press R, then type devmgmt.msc
Please respond to all the following steps. 1. Under Network adapters, please tell me all the devices listed. 2. Are there any devices under Network adapters that have a red x displayed? 3. Also, are there any devices anywhere in the Device Manager display with yellow ? or ! displayed? 4. should be enabled and working properly.
I have done this and was wondering if there was anyone out there who would be abloe to look at the results and maybe offer some help?
The results were as follows...
1) bluetooth device (personal area network)
Bluetooth device (RFCOMM) protocol TDI)
broadcom 590x10/100 ethernet
dell wireless 1395 WLAN minicard
2) no red x's displayed
3) under other devices there are six 'bluetooth peripheral device' all with a yellow triangle and and !
I have tried to do a system restore except my leptop says I don't have any restore points so basically I don't have a clue what to do.
Any help would be very much appreciated!