This happens about once every ten times I start my computer.
When I start the computer, it simply locks and does not finish the startup procedure. For example, this morning, I start the computer. It gets to Windows password screen. After entering password, I can see my desktop and all my icons. But then it doesn't "complete". It simply freezes. It doesn't load my Kaspersky. I can't do anything, although I can move the mouse. I have to hold down the power button to force a shut off and try again.
This morning, it took me 4 tries to get computer running. First two times, it "locked" at the desktop screen. Third time, it locked after entering Windows password and just see the hourglass icon working. Fourth time it worked and everything started up normally.
Again, this happens maybe once every ten times/days. Fortunately, I always manage to eventually get to my desktop, after either a 2nd, 3rd, or a 4th try of simply powering computer down and powering up again.
FYI, Acer Aspire M3400, Athlon II X2 215 Processor, 2700 Mhz, 600 GB HD, 4 GB Memory, Windows 7 Premium, 64 Bit, Kaspersky Internet Security 2011, system was purchased in September.
Thanks for any help to diagnose problem. Let me know if need additional info.
When I start the computer, it simply locks and does not finish the startup procedure. For example, this morning, I start the computer. It gets to Windows password screen. After entering password, I can see my desktop and all my icons. But then it doesn't "complete". It simply freezes. It doesn't load my Kaspersky. I can't do anything, although I can move the mouse. I have to hold down the power button to force a shut off and try again.
This morning, it took me 4 tries to get computer running. First two times, it "locked" at the desktop screen. Third time, it locked after entering Windows password and just see the hourglass icon working. Fourth time it worked and everything started up normally.
Again, this happens maybe once every ten times/days. Fortunately, I always manage to eventually get to my desktop, after either a 2nd, 3rd, or a 4th try of simply powering computer down and powering up again.
FYI, Acer Aspire M3400, Athlon II X2 215 Processor, 2700 Mhz, 600 GB HD, 4 GB Memory, Windows 7 Premium, 64 Bit, Kaspersky Internet Security 2011, system was purchased in September.
Thanks for any help to diagnose problem. Let me know if need additional info.