sixfeetdeep
Baseband Member
- Messages
- 24
This may be a hard one to answer for anyone who has not used Micros POS (Point of Sale)machines/networks. It runs of the main computer WIN NT 2000 with 2 terminals for ordering up in the front of the restaurant, these are small systems with built in monitors with touch screen support. The 2 comps up front are connected to the main computer through a Switch. So the connection goes Main comp>Switch>Built in cat5 connection that runs to the front of the restaurant> Both touchcreen machines.
It worked FINE a few days ago and now we only have use of 1 of the 2 machines up front.
Now the problem we are having is that one of the front computers is not showing up on the switch or the main computer, and it wont load the ordering software as it says i cannot connect to the main comp.
I have checked all the connections, done a full reboot, reset the switch etc., still nothing. Now i'm not quite sure how to troubleshoot this problem.
I figure it has to be a bad switch, Cat5 cable is fried, modem in the bad computer went out, any other suggestions?
Could it be the program that runs them all is not allowing the 3rd computer access?
I would call there tech support but our company is not doing so great atm and we owe them some cash. They wont help us until we pay them and thats not going to happen any time soon.
Pls any info on similar problems with a network or any other Micros info would be great!! thanks for taking the time to post.
I you need more info about the network i will do my best to find it.
PS. i have built a few computers and set up a few networks so i know some basics but definatley not a pro.
EDIT: I went into the hardware profiles and under system devices it says that the System Board Extension for PnP BIOS is either not installed or not working??
It worked FINE a few days ago and now we only have use of 1 of the 2 machines up front.
Now the problem we are having is that one of the front computers is not showing up on the switch or the main computer, and it wont load the ordering software as it says i cannot connect to the main comp.
I have checked all the connections, done a full reboot, reset the switch etc., still nothing. Now i'm not quite sure how to troubleshoot this problem.
I figure it has to be a bad switch, Cat5 cable is fried, modem in the bad computer went out, any other suggestions?
Could it be the program that runs them all is not allowing the 3rd computer access?
I would call there tech support but our company is not doing so great atm and we owe them some cash. They wont help us until we pay them and thats not going to happen any time soon.
Pls any info on similar problems with a network or any other Micros info would be great!! thanks for taking the time to post.
I you need more info about the network i will do my best to find it.
PS. i have built a few computers and set up a few networks so i know some basics but definatley not a pro.
EDIT: I went into the hardware profiles and under system devices it says that the System Board Extension for PnP BIOS is either not installed or not working??