laptop keyboard change

[NeoMagic33]

hi peeps

my laptop keyboard had some keys that would not work. i was told to buy a new keyboard and i did.

REplaced it this morning, however, the same key are not working. the same keys that worked before are still working

why? Whats the problem? any ideas?

thanks in advance

 

[MindoverMaster]

Did you install the chipset drivers? Exactly what keys aren't working? Did you try an external keyboard?

 

[Lexluethar]

We need more details.

 

[NeoMagic33]

well no chipset drivers were installed as the same keys did not work, so i didnt think that was a problem...

Yes i have tried a USB keyboard and that works fine.

Off the top of my head the following keys are not working:

1,3,q,e,a,d,c

so of the special keys like shift, ctrl not sure but that are the main ones

any ideas?

 

[MindoverMaster]

chipset drivers should include your keyboard driver. As to if it will work, I don't know. It might be a problem with the cable itself.

 

[NeoMagic33]

used the CD that i got with laptop for the chipset drivers, installed them and still not working...

well its a new keypad so i am presuming that the cable should be fine.

any other ideas

 

[Lexluethar]

The connector on the motherboard could be damaged, that cable connects into the top of the MB - make sure that is secure. If it is and you're positive this keyboard is good then the MB could be the issue.

 

[DBB2010]

boot into a live environment.
if the same keys still don't work, it's a hardware issue.