For me personally, This does nothing but confirm what a great company NewEgg really is. Other companies would have taken forever to do anything about something like this. And many more Big, well known companies (coughcompaqHP) wouldnt even acknowledge its existence without hard proof that it was going to effect theyre entire company. With NewEgg, it takes one complaint to get things rolling. And always, first priority, is to make it right with the customer. I rarely ever get anything bad from NewEgg, and I shop with them a whole lot building custom computers. Ive only ever had one DOA delivered to me, a Hard Drive, and getting a new one delivered was no harder really than ordering the first one. And NewEgg is the only place Ive ever ordered a whole custom computer in parts and recieved every piece in good condition and in good working order (more than once). NewEgg has bloomed significantly in the past years, Im only happy theyve handled theyre success with such a "Customer Comes First" business plan. Personally, I'll rarely shop anywhere else for computer parts.
