Lexluethar
Fully Optimized
- Messages
- 4,708
- Location
- 127.0.0.1
Not sure what crashing is talking about. Safe mod DOES NOT 'block' all unauthorized startup programs. Safemode just starts the essential programs for windows to run. It doesn't block anything, it just starts a particular list of services.
As for a scan not working, again not sure where you are coming from with that. I work in an environment where IT10T errors are a daily occurance and people click those bogus popups all the time. If you are able to get into safe mode (som virus's will corrupt the safe mode boot agent so you can't boot into safe mode) you can run a scan and 9 times out of 10 it will remove things like Windows Antivirus 2009 / 2010 and similar malware.
Regardless try safemode, if that doesn't work we can go from there. Start in safemode with networking, download and install malwarebytes and update it. Then run a full scan. It will require a reboot but most of the time that does fix the errors aside form some registry edits that the virus creates. They are harmless once you remove the virus but you will get a positive ID from the registry edits. You can go into the registry and remove the listed item.
If safemode doesn't work, go into msconfig (click start>run>msconfig) go into the startup tab and remove EVERYTHING, then go into services, click the 'hide windows services' then stop all services. At that point try what we've listed about with malwarebytes.
As for a scan not working, again not sure where you are coming from with that. I work in an environment where IT10T errors are a daily occurance and people click those bogus popups all the time. If you are able to get into safe mode (som virus's will corrupt the safe mode boot agent so you can't boot into safe mode) you can run a scan and 9 times out of 10 it will remove things like Windows Antivirus 2009 / 2010 and similar malware.
Regardless try safemode, if that doesn't work we can go from there. Start in safemode with networking, download and install malwarebytes and update it. Then run a full scan. It will require a reboot but most of the time that does fix the errors aside form some registry edits that the virus creates. They are harmless once you remove the virus but you will get a positive ID from the registry edits. You can go into the registry and remove the listed item.
If safemode doesn't work, go into msconfig (click start>run>msconfig) go into the startup tab and remove EVERYTHING, then go into services, click the 'hide windows services' then stop all services. At that point try what we've listed about with malwarebytes.